FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Terms and pricing:
Below are some common questions about shipping, returns, and exchanges
What is the minimum quantity for orders?
The minimum order quantity is 100 pieces per style and color. This ensures that you get the best wholesale pricing available while keeping production efficient. By meeting this minimum, you unlock premium custom options at a competitive cost—allowing you to maximize your brand’s profit potential.
Do you offer bulk discounts?
Yes! We offer tiered pricing discounts based on order quantity. The more you order, the better your price per unit. If you're ordering 500+ pieces, you qualify for additional savings. Let's talk about your specific needs, and we'll tailor a pricing package that works for your brand and budget!
What are the production and shipping times?
Our production timeline is 45 days, ensuring meticulous attention to detail and quality craftsmanship. Once production is complete, shipping via ocean freight takes approximately 20 days for delivery straight to your location.
Are there any hidden fees, taxes, or duties?
No hidden fees, ever! Our prices are all-inclusive, meaning you get a landed cost that covers manufacturing, customization, taxes, duties, and shipping. What we quote is exactly what you pay—no surprises, no extra costs!
What about sustainability and eco-friendliness?
At YourJean, we care—about quality, our partners, and the planet. That’s why we use eco-friendly materials, minimize waste with on-demand production, and collaborate with ethical manufacturers to create premium denim that’s built to last—responsibly.
Customization & Design
Yes, you can customize everything
Can I customize labels, buttons, rivets, and tags with my brand?
Absolutely! Your brand’s identity is important, and we make sure it shines. We can customize everything—from labels, hang tags, leather patches, rivets, and buttons to interior branding elements. Whether you want a classic, embossed leather patch or custom metal buttons with your logo, we can bring your vision to life!
Can I provide my own designs or samples?
Yes! If you already have a specific design, fabric, or fit in mind, simply send us your sample or technical specifications. Our team of expert craftsmen will match your design to perfection. If you need help refining your concept, our specialists can collaborate with you to develop the perfect denim piece for your brand.
Can I choose the fit, wash, and finishing details?
Yes, you have full control! We offer a wide range of customization options, including:
- Fit: Skinny, slim, straight, relaxed, flared, or any other style you envision
- Wash: Light, medium, dark, distressed, raw, or stone-washed
- Finishing: Ripped details, hand sanding, vintage effects, laser distressing, and more
Payment and delivery
The entire process is simply smooth, hassle-free, and stress-free
Will I have a dedicated account manager?
Yes! From your first inquiry to final delivery, you will be assigned a dedicated account manager who will personally oversee your project. They will guide you through the customization process, production timeline, and shipping updates to ensure everything runs smoothly. We're here to support your business every step of the way!
How do I pay?
To get started, we require a 30-50% deposit, with the remaining balance due before shipment. This ensures smooth production while giving you confidence in our process.
With transparent pricing, reliable service, and on-time delivery, we handle everything—so you can focus on growing your brand.
✅ You Pay Nothing for Delivery!
At YourJean, we offer FREE shipping across the entire USA—no extra fees, no hidden costs. Your custom jeans will be delivered directly to your location without you having to worry about logistics.
Our prices are fully transparent, covering everything from production to taxes and shipping. What we quote is what you pay—guaranteed!